The 76-year-old pensioner has lived in Willmot, an outer suburb near Mount Druitt in western Sydney, for more than half a century. In that time, she says, she has watched services in the area stagnate and decline. She remembers when a bus service once ran along Willmot’s main road, Discovery Avenue. Locals say it was removed years ago after teenagers threw rocks at passing buses and shattered their windows. The bus stop on the street was never reinstated. Today, residents must walk further to reach a bus network that residents and experts say is unreliable, infrequent, slow and undignified. At a stop a suburb over, Griffiths waits for the bus on a milk crate. Others perch on shopping trolleys or plastic chairs.