Privacy

Privacy Policy

Last updated: 29 June 2026

19News.au is a community-focused Australian news platform that allows readers to browse local updates and contributors to submit community reports. This policy explains the information we may collect, how it is used, and how privacy is handled across public articles, advertiser profiles, comments, contact forms and platform services.

Information we collect

We may collect account details such as email address, display name and authentication identifiers when a person signs in. We may also collect user-generated content, including posts, article text, images, captions, source links, comments, city, suburb, state, category and related metadata supplied through the platform.

For business advertisers, we may collect business profile information such as business name, contact name, email, phone, website, logo, description, category, address, city, state and social links. Billing is handled through Stripe, and sensitive payment card details are processed by Stripe rather than stored directly by 19News.au.

How information is used

Information is used to operate the website, display relevant local articles, review community submissions, moderate unsafe content, manage business profiles, process advertising eligibility, respond to contact requests, improve reliability and protect the platform from spam, misuse or security risk.

Public content

Articles, images, captions, locations, category details and approved sponsored content may be publicly visible after review. Contributors should avoid uploading sensitive personal information or content they do not have permission to use. 19News.au may edit, reject, unpublish or remove content when required for safety, policy compliance, copyright, privacy or accuracy concerns.

Services and storage

19News.au may use Firebase services for authentication, database storage and media storage; Stripe for advertiser billing; analytics tools for site performance; and public data providers for weather, traffic or community information where applicable. These services may process data under their own privacy and security practices.

Cookies and local storage

The site may use local storage or cookies for theme preferences, basic functionality, session handling, analytics and security. Browser settings can be used to limit some storage, but some features may not work correctly without essential storage.

Security

Reasonable technical safeguards are used, including HTTPS, authentication checks, Firebase rules and server-side controls for sensitive actions. No online system can be guaranteed to be completely secure, so users should avoid submitting unnecessary sensitive information.

Your choices

You can request correction, review or removal of personal information, uploaded media, source credit or article content by contacting 19News.au. Some public-interest records may need review before removal so the platform can balance privacy, accuracy, safety and community information needs.

Contact

For privacy questions, correction requests or removal concerns, contact contact@19news.au or use the Credit or Removal request page.