A community organisation in Toowoomba, Queensland is helping refugees take an important step towards independence by providing access to driving lessons and volunteer mentors.

The You Belong program supports newly arrived refugees and migrants, known as “Waymakers”, by helping them develop practical skills needed to settle into Australian life. One of the organisation’s key programs is its Learner Driver Mentor Program, which assists participants in gaining confidence behind the wheel and completing the required driving experience needed before obtaining a licence.

For many refugees living in regional areas, learning to drive is more than simply gaining a licence. Access to a car can determine whether someone can attend English classes, travel to work, reach medical appointments, participate in community activities and become more connected with their local area.

Unlike major cities with extensive public transport networks, regional communities such as Toowoomba often require residents to travel longer distances for everyday needs. This can create additional challenges for newly arrived families who may not have access to a vehicle, driving instructors or someone who can help them practise.

Through the You Belong program, volunteer driver mentors work alongside participants to provide supervised driving practice. Mentors help learners build confidence, understand Australian road rules and complete their required driving hours in a safe environment.

The organisation provides structured support for both learners and volunteers. Driver mentors receive guidance and training to ensure they can support participants effectively while promoting safe driving habits.

For many participants, obtaining a licence represents a major milestone. It can open opportunities for employment, education and social connection, reducing dependence on family members or limited transport options.

The program is part of broader community efforts in Toowoomba to support refugee settlement and encourage inclusion. The city has become home to many refugee families over recent years, with local organisations helping newcomers build connections and participate in community life.

Community volunteers involved in these programs say the relationships built through driving lessons often extend beyond learning road skills. Regular practice sessions create opportunities for conversation, cultural exchange and friendship between volunteers and participants.

The benefits can also flow both ways, with volunteers gaining a deeper understanding of different cultures while helping new residents feel welcomed in their community.

Driving programs like this have been recognised as an important support service for refugees in regional Australia. Previous research and community programs have highlighted that access to driving support can significantly improve independence and reduce isolation for people rebuilding their lives after migration.

For refugees settling in Toowoomba, earning a driver licence is not just about transportation — it is a pathway towards greater freedom, employment opportunities and a stronger sense of belonging.